32Red Casino: Of all the online casinos I've played (and believe me it's been a few!!) 32Red is in my opinion the best casino I've come across. I've played here for 6 years now and it's still my first port of call despite doing online casino reviews for over 100 online casinos here at TCC so it should be fairly obvious that 32Red casino is in my all-time list of top online casinos (you could apply similar comments to Dash casino which is another 32Red brand). As someone who knows the scene very well and gets immensely p*ssed off by slow payments and poor support, that's as big an endorsement as I could give to any online casino quite frankly. An independent Microgaming Casino, 32Red is based out of Gibraltar with it's own friendly team of support and back-end staff who accept players from pretty much any country with the exception of the USA.
There's no doubt that 32Red casino's reputation is largely based on the way in which customers are treated. In an industry known for attracting more than the odd cowboy or two, it's refreshing to see a casino consistently get glowing reputations on the regular player forum haunts. In fact, in all the time I've been active in these circles, the only complaints I've ever seen levelled against 32Red casino in the player forums are bonus related - an area that all online casinos without exception come in for from time to time, mainly down to the terms and conditions that are applied.
So let's clear that area up first. 32Red casino provides different bonuses to different types of player depending on their game preferences. Bonus hunters (gamblers who flit from casino to casino trying to win off the bonuses offerred) are generally discouraged by the wagering condition. 32Red's Wagering conditions and bonus structure are pretty much the average these days but a fair few players still fail to understand bonus terms so make sure you read associated T&C's before you play with a bonus, whichever casino you choose. It's good to see that 32Red ask you to claim the bonus rather than having it credited automatically as this means players who prefer to wager without restrictions can choose to do so.
If you are a regular player looking for a casino who will treat you right, play a fair game, pay you promptly and reward you with loyalty gifts from time to time then 32Red casino would be a great choice. In all my experiences playing online and in all the casino reviews I have conducted, I seriously don't believe I have found an online casino that quite rivals 32Red - even the otherwise excellent Ladbrokes casino doesn't quite treat the player the same.
Being on Microgaming's "Viper" software (with an optional Flash casino available too), 32red casino gets all the latest games very quickly and as with all Microgaming software-powered casinos, these really seem to be the most aesthetically pleasing (although Playtech slots and Live Dealer games at places like Bet365 casinoare pretty decent too). From several variants of Blackjack to varied Video Pokers (Deuces Wild, All american, Double Double Bonus, Jacks Or Better and several others), plenty of Slots choice with some exciting bonus games too, you'll find pretty much something for everyone here. Viper at 32Red means you get the "Auto-Play" facility on many games and for newbies, or Video Poker players not quite confident on the strategy, there is Auto-Hold too, always holding the right combination of cards for the optimum return.
At writing, 32Red support a number of banking options (in any of Euros, US Dollars and UK Pounds): debit and credit card, NETeller, Ukash, Western Union, ECO, Firepay and Direct Wire. Unusually they will also allow withdrawals to a credit card (where legally applicable) and with a very reasonable 4 hour "reverse pending" period in place (you can email support to get it reduced to 1 hour if you wish), processing is generally done on the following day although I frequently have withdrawals back in NETeller in as little as 4-8 hrs.
Like any online casino, 32Red casino could improve. The "Club Rouge" VIP loyalty program is "invite only" although regular players can still accrue loyalty points now. Also, I find that good promotions are less regular than at other Microgamng casinos such as Allslots casino or the UK based Ruby Fortune casino, but to be honest, these are a small price to pay for the overall quality of service. Next day withdrawals, 15 minute support response, Live Chat for support in a few seconds and a great interface are the foundation for a casino that has won the respected "Casinomeister Best Casino" award every year from 2003 through to 2010 and "Casino of the Decade" just to top it off! That probably says all you need to know about 32Red casino!
